Flour milling
Maintenance excellence and downtime reduction
Challenge
A facility averaged more than 20 hours of emergency downtime per week. Maintenance was reactive — firefighting breakdowns instead of preventing them — and work-order completion sat at 50%.
Approach
- Weekly maintenance planning meetings with clear priorities
- Preventive maintenance scheduling
- Work-order prioritization and tracking in D365
- Kanban inventory process for critical maintenance parts
Results
- Emergency downtime reduced from 20+ hours to under 5 hours per week
- Work-order completion rate improved from 50% to 90%
- Equipment reliability up, firefighting culture out
The facility gained back a full production shift’s worth of uptime every week — without new equipment or added headcount.